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Auction Policy
Welcome to TechRepublicPK Auctions! Please read our auction policy carefully before participating in the auction.
Bidding Process
All bids are final and cannot be changed or withdrawn after they are placed.
Make sure you are ready to purchase the item before bidding.
Winning the Auction
The highest bidder at the end of the auction time wins the item.
You will receive a confirmation message/email if you win.
Payment Terms
The winner must complete the payment within 24 hours.
We accept advance payment or Cash on Delivery (COD with 10% advance).
Failure to pay on time may lead to cancellation and a ban from future auctions.
Product Condition
All auction items are clearly marked as Open Box, Used, or New.
Please read the product description carefully before bidding.
No Returns or Exchanges
Auction items are non-returnable and non-exchangeable.
All sales are final.
Warranty & Replacements
We offer a 7-day checking warranty on all auction items.
If the product you receive is faulty or not as described in the listing, you will be eligible for a replacement.
TechRepublicPK Rights
We reserve the right to cancel, extend, or modify auctions at any time.
Users who misuse the bidding process will be banned from future auctions.
Returns & Exchange
Exchange:
You can exchange any product purchased from Techrepublic.pk within 7 days of purchase under the following conditions:
The item is faulty, damaged, or defective at the time of delivery.
The item does not match the original specifications or is different from what you ordered.
To raise a dispute, please notify us within 7 days of delivery by contacting our support team via email at hello@techrepublic.pk or by calling 0332 272 2666. Each dispute will be evaluated on a case-by-case basis, and we strive to find a fair resolution for both parties.
For damaged items, it is essential to provide an unboxing video as evidence. Please email the video to hello@techrepublic.pk within 7 days of purchase to initiate the replacement process.
Returns:
If a product received does not match the description on our website, you have 7 working days from the date of delivery to claim an exchange the order. To initiate a return, the product(s) must be undamaged, unopened, and returned with all packaging materials and documentation.
WARRANTY DETAILS
To claim a warranty issue, please reach out to us using the contact information provided on our website.
Defective or faulty products under warranty are sent to the distributor or vendor for repair, refund, or replacement based on their warranty policies.
Warranty claims will be rejected if the product has been physically damaged, incorrectly installed, or subjected to abuse.
Replacing faulty equipment is done after the official service agent confirms the warranty issue.
The warranty process usually takes up to 20 working days to complete.
Warranty eligibility applies only to products with warranty information mentioned on the product page.
Products without warranty information are not covered.